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IT and computer services

Computer problems fixed in your own home or office in London. Serviceteam perform computer upgrades, repairs, server maintenance, IT support, software installation and repair, network setup, wireless setup, wireless fault diagnosis, PC maintenance and PC repairs across London, the Home Counties and South East England.

On-site Computer repair and IT support services

Our IT & computer engineers will visit your home or office to resolve your IT or computer problems on-site. Our IT consultants and computer engineers are all educated to University level and have worked within the IT Industry for a minimum of 5 years. There is no need to bring your PC or Laptop to us - we will come to your premises and perform computer maintenance and repairs. We can provide IT Support for any PC, Laptop or Server in London.

Our onsite engineer call-out service is available to anyone in London - call 0207 437 0236.


Inside a computer PC Inside a hard drive Computer health check

IT and computer repairs

  • Repairing desktop and laptops
  • Repairing PCs and Apple Macs
  • Virus, spyware & malware removal
  • Computer upgrades
  • Operating system re-installation
  • PC Setup and Connection
  • Wireless (Wi-Fi) repairs
  • Broadband fault diagnosis
  • Broadband Configuration

Computer & network installation

  • Broadband installation
  • Wireless network setup
  • Computer network setups
  • Computer equipment setup
  • Computer IT configuration
  • System backups
  • Data backup
  • Data protection services

PC & system checks

  • PC Healthcheck
  • Wireless security checks
  • Computer maintenance services
  • Security installations
  • Virus protection
  • Computer cleaning
  • Data backup & data cleansing
  • Data recovery & data transfer


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Our services

IT & Computer repair services

Our IT & computer services
Data recovery services
PC & Laptop repair
Virus, spyware & malware removal
PC healthcheck / maintenance
PC upgrade service

IT, computer, network installations

Broadband & wireless setup
IT & Office installations
Wireless security checks
System backups & data protection

Other computer services

Frequently Asked Questions
Prices and rates
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Our services
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IT and computer repair services
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ServiceView - track your order

If you've got an account with us you can check the status of your job by logging in using the 'My account' link at the top of the page.

Alternatively you can check the status of a job using our QuickTrack service by entering your reference number below:
SV PIN
You can also give us a call on 0207 437 0236 for an update on the status of your job by a member of our call centre team. Calls are charged at local rates.
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Areas we cover
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Open and honest pricing

We pride ourselves on our open and honest pricing - our IT and computer services are charged on a fixed rate price or an hourly rate basis as shown below.

IT AND COMPUTER REPAIR

Border Service Price Price - 18:00 to 22:00 and Saturdays Border
Laptop fault diagnosis Laptop Fault Diagnosis
£60.00 per hour £80.00 per hour
Cable re-routingDesktop PC Repair Quotation
 £60.00 per hour £80.00 per hour
Satellite installation Memory (RAM) upgrade
£60.00 fixed price £80.00 fixed price
Operating system installationOperating system installation £60.00 fixed price £80.00 fixed price
PC HealthcheckPC Healthcheck
£60.00 fixed price £80.00 fixed price
Plasma mountingData backup & transfer £6 per GB of data * N/A
PC SetupPC Setup and Connection
£60.00 per hour £80.00 per hour
PC SetupPC Upgrades (e.g TV Card etc)
£60.00 per hour £80.00 per hour
PC SetupWireless (Wi-Fi) Networking
£60.00 per hour £80.00 per hour
Broadband configurationBroadband Configuration £60.00 per hour £80.00 per hour


Points to note:

  • All prices exclude VAT
  • * min charge of £60.00
  • Hourly rate charges are billed in 15 minute intervals with a minimum charge of one hour.
  • All prices exclude congestion & parking charges (unless a parking permit for the duration of the visit is provided).
  • All prices exclude costs for any media reuired for backup purposes (e.g. CD/DVD, external hard drive or or memory stick).
  • Laptop or desktop repair will be peformed based on your acceptance of our quotation. If you choose not to go ahead with the repair the £60.00 first hour fee will apply.

About our pricing model

We use a clear and transparent pricing model.

We are a large professional organisation, with a team of over 100 tradespeople and office staff. We have fully staffed offices in the West End of London and a 24 hour call centre. We only use experienced IT engineers with a minimum of 5 years exprience in their field, eductaed to degree level.

The majority of our IT call-out services are completed upon the first or second visit. Therefore, it is unlikely you will ever need a quotation from us for this our computer & IT services. However, if you are looking to have a home office installed or an office network installation, then you will need a fixed price quotation. These quoatations are free and fully specified. But read on for more information about our quotations....

We provide quality work. As such, we cannot and do not compete with small unregistered companies or individuals. If you are looking for a cheap IT & computer installation quote and your criteria for purchase is only price - we are not the company you are looking for.

All our work is guaranteed by us and we use only high quality cables and materials.

While we can't tell you how long the job will take until we've visited you at your property or office, we can provide a model for pricing that we will honour.

This ensures, unlike other computer network installation companies in London, that we will not give disparate pricing, depending on how much we think you will pay. Everyone pays the same rate.

What to look for when selecting a computer services company

If you are looking for your computer or wireless network installation project to be of high quality, safe, efficient and cost effective - then you might want to take these points into consideration when selecting the company providing you with your IT engineers.

  • Does the company have examples of their work?
  • Do they have a professional looking website?
  • Is the company looking to be paid in cash?
  • Is the company VAT registered? If not why?
  • Remember: A company only needs to turnover £60,000 to be legally required to register for VAT
  • If they are not VAT registered they are either inexperienced or they are operating illegally
  • Will the company provide a fully specified, broken down quotation?
  • Will the company provide a contract and levels of service they will commit to?
  • Do they have a landline telephone number that they can be contacted on or just a mobile number?
  • Does anyone answer the telephone?

While there are many good computer repair companies around London, there are also some disreputable ones. It is prudent to ask these questions before commiting or handing over any money.

Our computer installation quotations

Our computer installation and networking quotations are free, fully specified and come without obligation. We aim to get our quotations to you within 48 hours of the first visit. Our quotes take time to produce - are thorough and detailed - just what you should expect from a IT & computer services company!

When we survey our customers on why they booked Serviceteam, one of the most frequent answers is the quality and clarity of our quotations. Whilst a lot of companies will issue you with a paper based quote that at best splits labour and materials, we issue quotations which contain as much detail as we can provide, from the materials we intend to use, what we intend to do for the price, and how long we estimate to take. You can tell us your decision by filling in a quick 3 question online form, as well as sending us questions about your quote electronically.

We think our quotes are the best in the business, but don't take our word for it - take a look at the example below to see the detail that you can expect when you contact Serviceteam for a quote:

Quote
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